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💌 Free Basic Shipping is included with every order — upgrade at checkout if you’d like it faster!

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SHIPPING POLICY

Introduction

At Felicity + Asher Boutique, we strive to ensure that your shopping experience is seamless and enjoyable. Below, you’ll find important information regarding our shipping processes, timelines, and policies, including our local pickup options.

Processing Time

  • Order Processing: Orders are typically processed within 1–3 business days after they are placed.

  • Peak Times: During high-volume periods (e.g., holidays or special promotions), processing times may be slightly extended.

Shipping Methods + Delivery Times

We offer the following shipping options:

  1. Standard Shipping: Delivered within 5–7 business days after processing.

  2. Expedited Shipping: Delivered within 2–3 business days after processing.

  3. Overnight Shipping: Delivered within 1 business day after processing.

 

Delivery times are estimates and may vary based on location, carrier delays, or external factors beyond our control.

Shipping Costs

  • Shipping costs are calculated at checkout based on your selected method and delivery address.

  • Occasionally, we offer free shipping promotions on qualifying orders. Be sure to check our homepage or subscribe to our newsletter for updates!

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress via the carrier’s website.

  • If you don’t receive your tracking information within 48 hours of your order’s shipment, please contact us at felicityasherinfo@gmail.com.

Shipping Destinations

Currently, we ship to addresses within the United States. International shipping is not available at this time.

Shipping Address Guidelines

To ensure timely delivery, please double-check your shipping address at checkout.

  • Incorrect or Incomplete Addresses: Orders with errors in the shipping address may experience delays or fail to be delivered. Felicity + Asher Boutique is not responsible for orders shipped to incorrect addresses provided at checkout.

Lost, Stolen, or Damaged Shipments

  • Lost Packages: If your package is marked as delivered but cannot be located, contact us within 7 days of the delivery date for assistance.

  • Damaged Items: If an item arrives damaged, please email us at felicityasherinfo@gmail.com with your order number and photos of the damage.

 

We will work with the shipping carrier to resolve any issues. Please note that Felicity + Asher Boutique is not liable for lost or stolen packages once they are marked as delivered.

Order Changes + Cancellations

If you need to update your shipping address or cancel your order, please contact us at felicityasherinfo@gmail.com within 24 hours of placing the order. Once your order has been shipped, we are unable to make changes or cancellations.

Local Pickup

For customers in the local area, we offer Local Pickup at our pop-up markets and events when available. During checkout, you can select the "Local Pickup" option if you wish to pick up your order at one of our upcoming events. Once your order is ready for pickup, you will receive a notification with event details and instructions on how to collect your order.

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How Local Pickup Works:

  1. Select Local Pickup during checkout.

  2. Once your order is processed and ready for pickup, we will email you with the event details and the date/time for collection.

  3. Visit our event location to pick up your items! If you need assistance or have any questions, feel free to reach out via email at felicityasherinfo@gmail.com.

Returns + Exchanges

For information on returns and exchanges, please refer to our Return Policy.

Contact Us

If you have questions about your order or our shipping process, please reach out to us:

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